TERMS & CONDITIONS
These Terms and conditions, together with the information
overleaf, shall constitute the contract between The Lancaster London (“The
Hotel”) and the Client (identified overleaf). Such contract shall come into
effect upon the last of the dates when signed by the Client and the Hotel shall
have no obligation to the Client before that date.
This Agreement can be cancelled by the Client or the Hotel
by a 14 days notice in writing.
The Client will be liable to pay all charges incurred by, on
behalf of, or at the request of, the Clients, its guests, agents or employees
for any goods or services provided by the Hotel.
The balance of all sums due from the Client on departure
from the Hotel, except where the Client has a credit account (see below).
If the Client has a credit account, an invoice will be
rendered immediately after his/her departure, payable within fourteen days of
the date of the invoice.
All accounts are payable in the Hotel’s local currency. Payment
may be made in cash, by credit card acceptable to the Hotel, or by BACS in
If the Client departs earlier than the confirmed departure
date a fee of 50% of one night’s stay may be charged.
Application for a credit account with the Hotel must be
received no later than 28 days prior to the date of arrival and must be made on
the Hotel’s application form (available on request). This facility is available at the Hotel’s
The Hotel shall not be liable for any loss or damage to
property owned by, or in the custody of, the Client or its guest, employees,
agents or others. The client is advised to arrange adequate insurance cover. Safe
deposit boxes may be available for the Client’s use.
Hotel will not be liable for failure to comply with any
terms or conditions of this contract to the extent such compliance is
prevented, hindered or delayed by any cause beyond its control, including but
not limited to fire, storm, explosion, flood, Act of God, action of any
government agency or governmental agency, shortage of materials of goods,
strike or lock-out.
Individual bookings: If the room reservation of an
individual Client is cancelled after 4pm (GMT) on the day prior to arrival, the
cancellation fee payable shall be equal to one night’s accommodation charge,
for that room
Client’s Liability for Damage
The client shall be liable for any damage or loss (and
costs or expenses arising thereby) suffered by the Hotel and caused by him or
any guest, employee or agent of his whosesoever or howsoever arising.