| Reservations at
this apartment complex are made on their terms and conditions a summary is
detailed below |
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Deposit on
Reservation:
A booking may only be regarded as confirmed
once the Company has receipt of the signed terms and conditions and/or credit
card authorisation form and the guest has been issued a reservation
form.
Charges and Payment :
1. Authorised credit facilities
must be arranged with the Company prior to arrival.
2. All charges must be paid by
the due date. If payments are not paid promptly the reservation will be deemed
to be cancelled.
3. Please note that upon arrival,
where payment has been made by credit card, apartment keys will only be issued
on presentation of that card and verification made of its authenticity by
completing and signing an appropriate credit card slip.
4. All reservations must be
prepaid on or before the 14th day prior to arrival, unless previous credit
facilities have been agreed.
5. Occupants are responsible for
paying for telephone charges, laundering of linen and towels provided with the
apartment and for the cost of any repairs and replacement.
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Cancellation & Refund
Terms:
Any apartment nights cancelled within 14
days of arrival will be charged at 100% of the contracted rate. Any apartment
nights cancelled after arrival will be charged at 100% of the contracted rate.
Refunds will only be given for the nights we are able to re-let the apartment.
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Accepted Credit Cards:
All
bookings have to be guaranteed by a credit card
All major credit cards
accepted
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Additional Terms:
Should you wish to guarantee that the
apartment will be ready before 2pm on the date of arrival then it will be
necessary to pre-book the apartment the night before at the contracted rate.
Should departure be required after 12 noon on the date of departure then it
will be necessary to book the apartment for that day.
Should you not wish to incur this expense
then following liaison with the Manager, and availability allowing, early check
in and or late departure may be available without cost. However this can not be
guaranteed, and such decisions are always at the discretion of the Manager.
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Loss or Damage:
23 Greengarden House will not be liable to
the guest or any person claiming through the guest for any loss or damage to
personal items in the apartments or building. The guest also agrees to be
responsible for any damage caused to the premises, fixtures and fittings or any
property of 23 Greengarden House.
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