London Serviced Apartments - Client Testimonials

[London Serviced Apartments]

Client Testimonials

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A few past clients have been kind enough to write the following about our service:-

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"You arranged an apartment at 51 Kensington Court for my sister and me for weeks in November-December. We were absolutely delighted with the apartment and the service provided by you. You suggested the apartment based on the information we gave you and it was IDEAL! We were expected, our apartment was ready, it was extremely well equipped and very clean and well furnished. I would definitely recommend your personalized service for anyone seeking apartment accommodations for their stay in London. From the first contact with you through the reservation process and the ultimate stay at the apartment, things were absolutely flawless. Thank you so much". Judy Killam and Moyra Dobson Vancouver, Canada

" Just a short note to thank you for your help on our recent trip to the UK. Your persistent efforts and attention to detail were gratefully noted and appreciated. As a travel agency owner, who has access to more information than the average consumer, I found it especially helpful to have someone particularly skilled in London arrangements to help me sift through all the viable options, and help us to get the best value for our dollar (pound?)" - Randy Eshleman, (President), Tualatin, USA

"Just wanted to let you know that we have returned from London and our stay at the Ascott was wonderful -- it's a very nice place, in a terrific location, and the staff there was quite helpful. I won't hesitate to use your service again on my next trip to London, and I'll be happy to recommend you to others. Thanks again! Best regards", Al Yellon - USA

"I wanted to visit London on rather short notice, got on the Internet, somehow contacted London Apartments. Got hold of a chap called Roy McKenzie who was extremely friendly and helpful, responded immediately, and sorted me out. Roy made me feel as if I had a friend in London. When I requested to extend my stay for one more day, he immediately responded. I appreciated his welcome letter and travel guide upon arrival. I did not know what to expect, it could have been a disaster. But instead my family and I had a great 5 days in London, and although a bit on the small side, we had a nice stay in Roland House. I will never visit London without contacting Roy first. Thanks for your help, Roy. When you visit South Africa I will sort you out!" - Dries Lategan, South Africa

"I cannot praise your service enough. I found you on the Internet and thus much of what I expected was based on trust. You did not let me down. The flat was quite comfortable and ideally situated for exploring London. I would certainly recommend you and your service to my colleagues, friends, and even strangers. I would be happy to be an email reference. Thank you again for a wonderful 4-week stay in London. A flat certainly beats a hotel room. Thank you again" - Frank Romano, USA"

"We had a wonderful time in London. We really like the apartment. In fact, we stayed two more days there. Thank you for the London city guide, it's very helpful. Your service is great! Thank you" - Julie VandeVate, Atlanta, USA

"Dear Roy I do thank you for all the arrangements you have made with regard to my stay in London. Your efficiency was demonstrated in the way you handled the arrangements and the quick response you made to my queries. I enjoyed my stay at the Citadines Apartment and was very pleased with my accommodation. Thank you very much. Keep up the good work" Beryl - Jamaica, WI

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"Dear Roy, Thank you for your kind email, and at this point it is time for me to wish you a Happy New Year, instead of Christmas! I found that Phoenix House actually exceeded my expectations, and can assure you that I will be booking again with you. I am going to be in Birmingham at the end of January, and wonder if you know of any comparable accommodation up there? Thanks again, and very best regards",
Allison Langston - Victoria, Canada

"I definitely would be happy to say that you were very responsive, very helpful, went the extra mile (calling us in the U.S. a few times) and that it was economic to rent an apartment when travelling with a family" - Ruth Bell, Washington DC"

"Dear Roy, We have just returned home after 2 weeks in London at Beaufort House,and wanted to let you know that we thoroughly enjoyed our stay there, as we did the last time we were in London. Hope you have a good Christmas Regards"
The Benn Family - South Africa

"The service provided was excellent. All requests were answered within 24 hours. When apartments requested were not available, we were provided with a list of alternatives and suggestions. The apartment we rented was as described and met our expectations. Thanks again", Roy Weinstein - Copenhagen, Denmark

"Everything went extremely well. My Sister loved the apartment and the location was fine. The Lady at The Mansions was very nice and helpful. "London Serviced Apartments provided a very professional and efficient service and I would have no hesitation in recommending Mr McKenzie to my friends to assist them in finding a serviced apartment in London." Thanks again for your help. " - Graham Tanner, England, UK

"Just a note to let you know that we had an outstanding evening at 13 Half Moon Street for my Mother's birthday last week. We even managed to check-in a little early, which made our shopping trip easier as we didn't need to carry our bags around. The apartment was perfect in every way, and we enjoyed an "at home" atmosphere for the first family reunion in several years. Everything we needed was at hand, and we were able to prepare a terrific meal for Mum that she will talk about for many years. My only worry was the amount of washing up we left behind, but the check-out desk assured us that wouldn't be a problem !! All in all, a great success. Thanks for your recommendation. I need look nowhere else for all my accomodation needs in London, and will certainly be telling all my friends about this experience. Again, many thanks. I look forward to doing business again in the future !! Alastair - Hong Kong

"Roy: Just wanted to tell you that we really enjoyed our stay in London. The apartments (Chequers) were really nice and well maintained. And you made the whole booking process a pleasure. I will gladly recommend you to anyone else that might be traveling to London. Happy New Year" Seema Miller, Chicago, USA

"It's Hannah, I made a reservation through you a while ago. Just wanted to say thanks for you great and simple service, it couldn't have been easier. Not only that but the apartment was a fantastic standard and I thoroughly enjoyed the weekend. Kind regards" Hannah - England, UK

"just back from London, unfortunately I was ill the whole time but Scala House was wonderful they sent heaters and extra blankets when I was ill. before we arrived I spoke to the desk and they sent a very superior driver and van to the airport for us and arranged for the same gentleman to take us back again which was wonderful as I was extremely unwell. the kitchen was beautiful and new and the apartment spotless bright and spacious and the location was perfect for my companions within reach of lots of things and many tube lines. highly recommend. thanks" Jean Johnston, Toronto, Canada

"Just wanted to write and let you know how much we enjoyed our London stay and attribute much of that to our wonderful accommodations. Our apartment was much more than we had hoped for. If we ever have friends traveling to London we will definitely recommend The Mansions ! Thanks again. Brenda Schuett - USA

And who is Roy McKenzie ? - I have been in the business for over 3 years - if you would like to know more about London Serviced Apartments and see me in the press, here is an article from The Observer, Oct 2000

Go through our selection of apartments, then go to the online reservation form and make your reservation
After you complete and send reservation request, we check the availability and immediately reserve your apartment.

A confirmation is sent to you by, email and/or fax within 24 hours - that's it !
If your 1st or 2nd choice apartments are not available we will let you know with details of a suggested apartment.

London (Serviced) Apartments™ is a tradename & trademark
and division of Straker-McKenzie Ltd.
Brookscroft House 26 Second Avenue
London, E17 9QH
TEL +44 (0)208 923 0918 / FAX +44 (0)208-521 9548
Registered in England No. 3057751
VAT Reg No. 676 2872 91
email: info@londonservicedapartments.co.uk
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