The Berkeley, Knightsbridge

CANCELLATION POLICY
Any cancellations must be received in writing  two days prior to scheduled arrival to avoid a penalty of one night’s room charge. Cancellations for all Signature Suites must be received in writing, 14 days prior to scheduled arrival to avoid a penalty charge.

GUARANTEE POLICY
All reservations require a guarantee or deposit in lieu. Guaranteed reservations are held until noon the day after scheduled arrival.

DEPOSIT POLICY
A deposit may be used as a method of guarantee.

PET AND GUIDE DOG POLICY
– Owners/guests must advise us in advance of arrival if they wish to bring a pet. The breed and weight of the pet must be advised in advance.
– For pets that weigh more than 7kg it will be at the discretion of the General Manager as to whether the pet will be permitted. Guests are only permitted to have one pet in any room or suite at any given time.
– An anti-allergenic deep cleaning fee of £100 for all room/suite categories applies following every stay. Any stains or damages must be paid for according to the cost of replacement or repair.
– Owners/guests are asked to control any noise made by the pet to ensure it does not disturb other guests. The hotel reserves the right to review our accommodation commitment if operational issues occur.
– Pets cannot be left alone in any room or suite at any time. Staff are not permitted to care for the pet – e.g. feeding or walking.
– Pets must be kept on a leash when in public areas. Pets are not allowed in the spa and fitness facilities. Nor are pets allowed in any food and beverage area, with the exception of assistance dogs.
– Guests are asked to pick up any deposits left by the pet immediately. Pets must be well trained.

EXTRA BEDS
Extra rollaway beds are available at £75 per night. We are delighted to provide cots for children up to two years of age with our compliments.